Frequently asked questions

1. Why choose IBB Cyclery?

The customer experience, attention to detail, and customer service are our highest priorities. Each employee at IBB understands that having the right bike, components, and fit make all the difference. We love sharing our passion for cycling and multisport with the greater Southern Utah area.

2. I have had a fit before, why should I get one with IBB?

Getting a fit with IBB Cyclery is like getting a custom suit tailored. The techniques used come from both certifications, decades of experience, and true expertise. Our focus is on the customer getting the most out of their bike whether it is in terms of comfort and/or performance. Read more here.

3. Do you do weekly rides?

Head to our event page to sign up to be part of our notifications through strava, and keep an eye out for our local event calendar.

4. Why should I have IBB service my bike?

We service all makes and models. No judgement on how dirty, old, or neglected! We have the most experienced mechanics/staff in the region, from retired professional athletes, lifelong cyclists, and outdoor enthusiasts.

5. Why do you call your rental fleet a demo fleet?

From entry level to expert, we have all makes, models, and types of bikes to demo. Do you want a full suspension e-mtb? A road racing speed machine? A hybrid bike to cruise on vacation? We have whatever you are looking for to meet the needs for any length of time. It can also be a great way to help inform you on your next purchase.

6. Do we do trade ins?

Yes, contact us or bring your bike in for an evaluation.